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Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity using your current phone number, it can be frustrating on your part to change to a new number when you plan to transition to a Voice over Internet Protocol (VoIP) system or to switch to a different phone carrier to cut telephone costs.

Many businesses with branch offices that have IP-enabled phones must decide what type of circuit medium to use for their communication to the corporate headquarters site.

Two of the most selected choices are a MPLS circuit or internet VPN. Both solutions have their pros and cons, and what is best can depend on your business requirements. Speed, quality of service (QoS), security and cost are the key factors you should consider when making this decision.

As businesses and home users set aside traditional analog phone services, replacing them with Voice over Internet Protocol (voip), one of the challenges becomes allocating the right amount of bandwidth to your Internet phone service.

How much of your current bandwidth is needed for high-quality voice calls? This is a question we are asked every day by our customers.

Internet structure in Africa isn’t as well established as other continents. Only a few countries have high internet usage rate, and even fewer countries are providing good speeds. In most African countries, user IP and bandwidth consumption is monitored, and if someone exceeds the approved limit, their speed is lowered even further. This deliberate lowering of speed by local internet service provider (ISP) is known as throttling, and almost every internet service provider in Africa is doing it. Throttling causes a lot of problems for internet users who are fond of streaming content, online gaming, downloading movies, etc.